✓Built around your businessTechnology that supports people, service and growth
Start with your organisation
What kind of healthcare business do you run?
Choose the option closest to you and see what Hi Pharmacy could build around your business.
For pharmacies
From online shopping to patient delivery, give your pharmacy one interactive experience.
A branded, mobile-first pharmacy application where patients can shop, send prescriptions, pay, choose collection or delivery, and receive updates—supported by a complete desktop experience and clear staff workflow.
- ✓Offer interactive online shopping from the pharmacy
- ✓Let patients send prescriptions and requests
- ✓Take secure payments online
- ✓Offer collection, postage or patient delivery
- ✓Manage customers, orders, fulfilment and updates
From static to interactive
Customers want to interact—not just read.
They expect to book, shop, send information, pay, choose delivery and receive updates through a simple experience. Healthcare teams also need clear tools behind every interaction.
Information and work spread everywhere.
- Static pages and manual enquiries
- Repeated data and disconnected tools
- Follow-up dependent on busy staff
- Limited visibility across the journey
More friction for everyone×
One experience shaped around the work.
- Guided digital interactions
- Connected patient and team workflows
- Automation supporting routine steps
- Clear progress and operational visibility
A simpler connected organisation✓
Who we help
Healthcare is our specialty.
We work with organisations that need more than a website. They need simple, interactive experiences that connect people, service and operations.
Pharmacies
Community, online and multi-location pharmacy businesses.
Doctors & clinics
Patient access and operational systems for modern care.
Natural health
Naturopaths, allied health and practitioner-led services.
Telehealth providers
Connected experiences for remote healthcare delivery.
Specialised pharmacy
Purpose-built workflows, including medicinal cannabis.
Healthcare networks
Shared systems for groups, hospitals and professional communities.
Our approach can also support other service organisations with complex customer and operational journeys.
What you can get
What can Hi Pharmacy build for you?
The exact system is shaped around your business. These examples show what that means in practical terms for the patients, customers and teams using it.
◎Mobile-first by design. Built for where customers interact most, with a complete desktop experience for patients and teams.
01Rx
For pharmacies
A branded, mobile-first pharmacy application where patients can shop, send prescriptions, pay, choose collection or delivery, and receive updates—supported by a complete desktop experience and clear staff workflow.
02Dr
For doctors & clinics
A digital clinic connecting patient intake, appointment booking, phone or video consultations, payments, prescriptions and follow-up with practical scheduling and administration tools.
03◎
For telehealth providers
An end-to-end service connecting patient onboarding, guided service selection, clinician availability, consultation, payment and patient communication.
04✦
For natural health practitioners
A complete client journey for intake, bookings, care plans, product recommendations or orders, payment, communication and ongoing follow-up.
05+
For specialised pharmacies
A purpose-built platform connecting patient onboarding, document review, eligibility, assigned products, ordering, dispensing and fulfilment for specialised pharmacy models.
06◇
For healthcare networks
A shared work application connecting professionals, locations, medicine or inventory visibility, operational requests, communication and reporting across the organisation.
07?
For new healthcare ideas
You do not need a finished specification. We help clarify the opportunity, understand the people and workflows involved, define a focused first version, and then design and build it.
Built around your organisation
You understand your business. We turn how it works into a digital system.
We connect the experience people see with the operations, intelligence and tools required to deliver it.
Your knowledgeYour patientsYour teamYour workflowsYour priorities
Hi Pharmacy
system design
system design
Connected outcomeSimple experiencesLess manual workClear operationsRoom to grow
Why Hi Pharmacy?
We do not begin with a template.
We begin by understanding the organisation, the people it serves and the work happening behind every interaction.
We begin with your business.
We learn how your patients, customers and teams move through the service before deciding what to build.
Healthcare is our strongest experience.
We understand that patient-facing simplicity must work together with secure and practical operations.
We connect the experience and the engine.
The public journey and the tools behind it are designed as one system—not disconnected applications.
We build for change.
Start with the most valuable workflow and expand as your organisation, services and opportunities grow.
Questions and answers
What you may want to know.
If your organisation has a process that feels fragmented, repetitive or difficult for people to navigate, we can help shape a better system.
Do you only work with pharmacies?＋
Pharmacy is our strongest area of experience, but we also design systems for doctors, clinics, naturopaths, telehealth providers, specialised healthcare services and other organisations with complex customer and operational workflows.
Where does AI fit into the system?＋
We use AI where it can responsibly reduce repetitive work, support communication, organise information or improve the user journey. It supports people and workflows; it does not replace clinical judgement or professional responsibility.
Can you automate an existing business process?＋
Yes. We first map how the process works today, where people lose time and where information becomes disconnected. We then design a digital workflow around the organisation rather than forcing it into a generic product.
Do we need to transform the entire business at once?＋
No. A project can begin with one valuable patient or operational journey and grow into a broader connected system over time.
Will the system work with our brand and business model?＋
Yes. The experience is designed around your organisation, identity, team and service model. We can create a focused solution for one business or a reusable platform across multiple locations and brands.
Selected work
Different organisations. Systems built around each one.
A simple look at how we have translated complex healthcare businesses into connected digital experiences.
01
Connected community healthcare
Pharmacia
Keeping the local pharmacy at the centre of the patient journey.
We created a connected ecosystem combining pharmacy onboarding, branded patient experiences, access to care and pharmacy fulfilment—without losing the identity of each participating pharmacy.
02
Patient access to online care
Pharmacia Telehealth
Turning access to a doctor into a clear guided patient journey.
We designed a patient-facing telehealth experience that connects service selection, contact verification, doctor availability, consultation and prescription pathways in one simple flow.
03
Pharmacy network operations
FarmaRed
Connecting healthcare professionals and institutional pharmacy work.
We designed a bilingual operational platform for pharmacy networks and hospital pharmacies, bringing professional collaboration, medicine visibility and institutional workflows into one experience.
04
Specialised pharmacy
Epsilon Pharmacy
Turning a complex dispensing journey into one coordinated system.
We shaped a specialised pharmacy platform that brings patient onboarding, eligibility, ordering, dispensing, fulfilment and delivery into a clearer controlled workflow.
Start with the business
What should work better for your patients, customers or team?
Tell us how your organisation works today. We will help turn the opportunity into a clear, connected digital system.