Hi Pharmacy

Healthcare application design & development

Helping healthcare businesses build interactive applications that connect patients, practitioners and teams.

Customers today want to interact—not just read. We turn ecommerce, telehealth, prescriptions, payments, fulfilment, delivery and administration into simple, connected experiences.

Find your solution
Your connected organisation•••
Patient experienceMobile-first journeys
Team workflowsWork designed clearly
AISmart automationLess repetitive work
Connected operationsOne coordinated system
Built around your businessTechnology that supports people, service and growth

Start with your organisation

What kind of healthcare business do you run?

Choose the option closest to you and see what Hi Pharmacy could build around your business.

For pharmacies

Connect medicine-aware ecommerce, prescriptions, payments and fulfilment around your pharmacy.

A branded, mobile-first pharmacy application shaped around real pharmacy work—from OTC, S2 and S3 ordering rules to Australian eScripts, pharmacist review, secure payment and patient delivery.

  • Build medicine-aware ecommerce with pharmacist review
  • Accept Australian eScript tokens and prescription uploads
  • Use embedded checkout and secure payment links
  • Send branded email and SMS progress updates
  • Coordinate collection, postage, delivery and staff administration
Explore everything we can build

The world has changed

Customers want to interact—not just read.

They expect to shop, book, send information, pay and follow progress from their phone. We connect those interactions to the people and workflows behind them.

ShopBookSendPayTrack

What you can get

What can Hi Pharmacy build for you?

Choose the capabilities your organisation needs. We connect the customer experience with the operational tools behind it.

Mobile-first by design. Built for where customers interact most, with a complete desktop experience for patients and teams.

01

Pharmacy ecommerce & medicine workflows

Schedule-aware online ordering, prescription requests, pharmacist review, secure payment and fulfilment—connected to pharmacy administration.

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OTC · S2 · S3Pharmacist reviewOrders
02

Telehealth, video & voice

Patient verification, practitioner rosters, booking, private video or voice consultations, clinical handover and follow-up.

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Private videoVoice callsDoctor workspace
03

eScripts & clinical integration

Australian eScript intake, secure prescription routing and connected patient, appointment and ePrescribing workflows through clinical systems.

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eScript tokensMediRecordsSecure routing
04

Branded communication & secure access

Patient portals, branded email and SMS, verification, reminders and short-lived links for doctors, pharmacists and patients.

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Email & SMSSecure linksPatient access
05

Payments & connected operations

Embedded checkout, secure payment links, connected accounts, refunds, administration and responsible workflow automation.

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PaymentsPayment linksAutomation
06

Fulfilment & patient delivery

Collection, postage and local delivery connected to preparation, dispatch, proof of delivery and branded patient updates.

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CollectionProof of deliveryUpdates
Integration experienceConnected from first contact to professional outcome.
Communication

Branded email · SMS · verification · reminders

Consultations

Private video · voice calls · secure workspaces

Payments

Embedded checkout · payment links · connected accounts

Professional access

Expiring doctor and pharmacist links · protected routing

View all healthcare solutions

Selected work

Different organisations. Systems built around each one.

How we have translated healthcare businesses into connected digital experiences.

01

Connected community healthcare

Pharmacia

Keeping the local pharmacy at the centre of the patient journey.

We connected pharmacy onboarding, schedule-aware ecommerce, Australian eScript intake, pharmacist review, secure payment, branded communication and patient fulfilment—without losing each pharmacy’s identity.

Medicine workflowseScriptsPayments & delivery
02

Patient access to online care

Pharmacia Telehealth

Turning access to a doctor into a clear guided patient journey.

We connected patient verification, doctor rosters, private voice and video consultations, embedded payment, MediRecords workflows, ePrescribing outcomes and secure pharmacy routing.

Voice & videoMediRecordsPrescription routing
03

Pharmacy network operations

FarmaRed

Connecting healthcare professionals and institutional pharmacy work.

We designed a bilingual operational platform for pharmacy networks and hospital pharmacies, bringing professional collaboration, medicine visibility and institutional workflows into one experience.

Professional networkOperationsBilingual platform
04

Specialised pharmacy

Epsilon Pharmacy

Turning a complex dispensing journey into one coordinated system.

We shaped a specialised pharmacy platform separating public and secure journeys, with patient and prescription validation, controlled product access, ordering, dispensing, fulfilment and delivery.

S4/S8-aware designControlled orderingAuditable workflow

Why Hi Pharmacy?

We do not begin with a template.

We begin by understanding the organisation, the people it serves and the work happening behind every interaction.

01

We begin with your business.

We learn how your patients, customers and teams move through the service before deciding what to build.

02

We understand pharmacy work.

Medicine rules, pharmacist review, eScripts, dispensing handovers and fulfilment shape the system—not generic ecommerce assumptions.

03

We integrate the whole journey.

Patient access, professional workspaces, email, SMS, voice, video, payment and operational tools are designed as one system.

04

We build for change.

Start with the most valuable workflow and expand as your organisation, services and opportunities grow.

Questions and answers

What you may want to know.

If your organisation has a process that feels fragmented, repetitive or difficult for people to navigate, we can help shape a better system.

What pharmacy technology experience does Hi Pharmacy have?

Hi Pharmacy has designed pharmacy onboarding, medicine-aware ecommerce for OTC, Schedule 2 and Schedule 3 workflows, Australian eScript token intake, prescription uploads, pharmacist review, secure payments and payment links, collection, postage, local delivery, branded patient communication and pharmacy administration.

What can Hi Pharmacy build for doctors, clinics and telehealth providers?

Hi Pharmacy can connect patient verification and intake, practitioner rosters, booking, private voice or video consultations, embedded payments, branded email and SMS, secure doctor workspaces, clinical-system handovers and ePrescribing or pharmacy-routing workflows. Our delivered experience includes MediRecords-connected patient, appointment and ePrescribing journeys.

Can Hi Pharmacy build systems for medicinal cannabis and other specialised pharmacies?

Yes. Hi Pharmacy can design separate public and authenticated journeys, S4 and S8-aware access, patient and prescription validation, assigned-product visibility, pharmacist review, controlled ordering, secure payment, dispensing handovers and auditable fulfilment. Final controls are configured with the pharmacy's legal and professional review against applicable TGA, Commonwealth and state or territory requirements.

Start with the business

What should work better for your patients, customers or team?

Tell us how your organisation works today. We will help turn the opportunity into a clear, connected digital system.